March 07th 2009 - Communication
The United States is 70% Passive and 30% Aggressive - Which are you?
Before you start reading, I am going to ask, “Can I make you uncomfortable for minute with this information?” If not, please stop reading.
If yes, let’s start with definitions: Passive communicators violate their own rights, Aggressive communicators violate others rights. Ouch – the definitions do not sound ideal. Do you hope you effectively balance the two? Balancing the two is called Passive-Aggressive, which means violating everyone’s rights. It would be wonderful to say, “I don’t do that.” As humans, we all do. For example, have you ever visited a restaurant or store where you were not happy with the quality or the service? Rather than say something, you simply left. After you left, did you tell your friends? Did you call and complain or write a letter? This is passive-aggressive: you did not respect yourself enough to get the problem fixed, nor did you respect the business enough to give them the opportunity to fix the problem.
The goal is Assertive Communication. Assertive communication is a learned skill requiring study and practice. It is about speaking with words that respect both the other person and yourself.
If you want to learn more, let me know! Cathy Liska 843-209-2641 or Cathy@CathyLiska.com or www.CertifiedCoachesFederation.com.